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How to Analyze Learning Data: Metrics for a Balanced Approach

Tuesday, June 13, 2006

There are numerous metrics that serve specific purposes. Some of the most critical include performance metrics, operations metrics, financial metrics, and cultural metrics. As the names indicate, performance metrics deal with the actual performance of learning programs relative to a set of criteria, operations metrics describe what is going on in the organization, financial metrics catalogue the investments made, and cultural metrics tell the story about the overall organization.

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