Paul knew Mary wasn't succeeding as a manager. Despite her shortcomings, he couldn't bring himself to give negative feedback. Later, Paul confessed that he held back because he didn't want to hurt Mary's feelings.
Eleanor, an African-American woman, is in charge of OD and inclusion for a small manufacturing company. Although things are better now, when she first took the job, many of Eleanor's colleagues were worried about offending her and hesitated to ask even the simplest