The challenge of implementing ROI and evaluation in a comprehensive and sustained way requires a range of responses, including capacity building, competence development, the adoption of new methods, and changes in processes and behaviors. For many practitioners to sustain ROI beyond the first study, and more crucially, ensure that it becomes integrated in the learning and development function has been a daunting task. Success requires a clear and disciplined strategy. Here are six key steps to c
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Strategies to Implement ROI and Evaluation in any Organization
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