Almost every business has two goals: enhance the bottom line and be viewed by customers as a valued strategic business partner. One way to achieve both of these goals is to begin by assessing what your customers value most about your products and services and then planning how you can increase that value.
For the past few years, Accenture has provided a continually updated Edusite (educational Website) course for employees who work in Accenture's electronics and high-tech consulting practic