Transformational coaching, according to Thomas Crane, is the requisite skill for today's leaders, managers, supervisors, and entire teams who choose to enhance their personal effectiveness and team performance. The Heart of Coaching: Using Transformational Coaching to Create a High- Performance Culture (2nd Edition) recognizes that in order to be an effective coach, one must take the whole person into account. It places the importance of relationship building over the bottom line. This title
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Book Review: The Heart of Coaching by Thomas C. Crane
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