6 Critical Levels of Conversation

Critical conversations in the workplace have the power to create change, including shifts in perspective, knowledge, and understanding.  In her book, The Art of Conversation, Judy Apps explains that “the word ‘conversation’ is made up of con, ‘with,’ and versare, ‘turn.’ Conversation is turn and turn about—you alternate.” A genuine conversation must be a two-way exchange involving debate, discussion, or dialogue. In the context of mentor