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The Value of People Skills Training

Tuesday, March 14, 2006

The best managers can build productive, motivating relationships. Leadership, after all, is just that, a relationship. But are relationship-building and people skills trainable? Or, are they part of a pattern of interpersonal behavior that forms earlier in a manager's life? Is this a training issue, or a selection issue, that is, should the organization worry more about assessing these skills before the individual assumes management responsibilities, rather than expending resources trying to

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