Enlist Managers for Effective Training

Shared responsibility and accountability can help learners retain and apply knowledge.

Picture this: An employee attends a training course, but when he’s back in the office, his behavior doesn’t change and he hasn’t honed the new skill. Sound familiar? What happened?

Although talent development professionals are responsible for training and development, they may not have the authority to reinforce it. When learners don’t apply knowledge from the training courses they take (