The first step to high-fidelity curriculum design is determining how accomplished performers produce exceptional results.

Its been a privilege to share our research and methodologies with the Human Capital Community of Practice through blog posts this fall. An underlying premise of ours at Exemplary...

In the United States, the phrase barrier-free immediately calls to mind the Americans with Disabilities Act (ADA) of 1990, a wide-ranging civil rights law that prohibits discrimination...

Do you know any talented people who are average performers? Do you know of any teams with lots of talent that dont perform?

If so, then the use of rewards and recognition confirms their behavior. They also shape the behavior and performance of others as they observe the explicit signals of organizational values.

Miracle of high expectations The Pygmalion Effect has been demonstrated in the corporate environment. J. Sterling Livingston in his 2009 Harvard Business Review article, Pygmalion in...

If you pit a good person against a bad system, the system wins every time. Figure 1: The Exemplary Performance System Model Execution is the weak link between organizational strategy and...

Do you want to capture greater results with your existing resources to the tune of 5%, 15% or even 25%? This book will help you identify the insights of your exemplary performers and...

The seasoned pilot of the now famous USAIR flight 1549 had just lifted off for a routine flight to Charlotte, North Carolina, when he struck a flock of geese flying directly through his...

We all readily acknowledge that wide variance exists in how individuals perform in their work settings. But when the performance gap between an average performer and an exemplary performer...