What do these three activities have in common?
• Getting management to stay enthusiastic about a mentoring program (you’re five of 12 months in and they are already concerned about their return on investment)
• Convincing the executive team to approve a training plan during a pandemic (and all departments are fighting for budgets)
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• Persuading a learning and development team to adopt a new learning tool (If you’re an external consultant, they may not always be happy that