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Merrill C. Anderson
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ROI on the Fly: Using Existing Data to Determine ROI
By
Merrill C. Anderson
Tuesday, July 01, 2003
In 2001, 14 dealers from a Latin- American power company had their sales representatives participate in a program intended to increase revenue by improving sales performance. Participating...
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Measuring Intangibles: The ROI of Knowledge Management
By
Merrill C. Anderson
Wednesday, January 01, 2003
Organizations today are facing an increasingly elusive challenge: how to effectively manage intangible assets that are, by their very nature, challenging to manage. Understanding how to...
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Book
Building Learning Capability Through Outsourcing (In Action Series)
By
Merrill C. Anderson
Thursday, June 01, 2000
Heres your opportunity to go inside successful organizations that use outsourcing to build learning capability and reduce costs. Twelve real-life case studies offer cutting-edge lessons...