Lauren Trees is the research program manager for knowledge management at member-based nonprofit APQC. In this role, she identifies trends in enterprise knowledge sharing and collaboration, researches ways to improve knowledge flow, and shares the findings with APQC members and the business community at large. She has served as project manager for two large-scale collaborative research projects— Transferring and Applying Critical Knowledge and Connecting People to Content—and led additional research on expertise location, competency development, content management, social media, gamification, mentoring, and the future of knowledge management. Lauren has written for media outlets including Industry Week, Strategic HR Review, KMWorld, and Pharmaceutical Engineering, and her research has been cited by Inc. and TIME. She is also an experienced speaker, having presented at global conferences as well as numerous corporate meetings and webinars.