Results-driven training professional specializing in client training, internal training and online training support. Recognized by clients for professionalism, client focus, detail orientation, outstanding presentation skills, mastery of presentation subject matter and exceptional customer service. Adept at fostering development and growth of learners though training, process improvement, and motivation, using innovative approaches and technologies that deliver measurable results while conserving resources. Accomplished at optimizing learning in multi-cultural settings by providing a framework that inspires skill development in learners of all ages and backgrounds.

Specialties:

• Cross-cultural Awareness
• Customer Service
• Improving Client Experience
• Change Management
• Cross-functional Collaboration
• SaaS Implementations
• Project Management
• Resource Coordination
• Training Management