According to Charles Jennings and the Internet Time Alliance, most learning doesn't happen in a formal structured organized (training) way. Most thought leaders agree that some 70 percent of learning comes from unstructured experiential moments. If learning managers can encourage, capture, and share this learning to the benefit of the wider organization, they can really improve results. Even if you don't buy into the 70:20:10 possibility (why wouldn't you?), you can't live in the
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