Bianca Baumann is VP of learning solutions and innovation at Ardent Learning. She has more than 15 years of experience in the L&D industry. Over time, she has developed processes and methodologies to help organizations meet their growth targets with the help of innovative L&D approaches, including workforce transformations, onboarding and reskilling programs. She has spearheaded multiple projects in the marketing, automotive, financial and events industries, creating award-winning programs along the way. She shares her expertise in her blog and at global conferences. She teaches Learning Experience Design at OISE and published the eBook, The Little Black Book of Marketing and L&D, a practical guide that helps integrate proven marketing techniques into L&D. You connect with her on LinkedIn: linkedin.com/in/biancabaumann/.